Privacy Policy

A. Information You Provide Directly

We may collect personal information that you voluntarily provide, such as:

• Name, email address, and phone number
• Company name and job title
• Information you include in contact forms, intake forms, assessments, surveys, or resource requests
• Information you provide when scheduling a call, signing up for updates, downloading materials, or communicating with us

B. Information Collected Automatically

When you use our website, we may automatically collect certain technical and usage information, such as:

• IP address, browser type, device type, and operating system
• Referring URLs, pages viewed, time spent on pages, and navigation paths
• General location information derived from IP address

C. Information From Third Parties

We may receive information from third-party tools and service providers that support our operations, including scheduling platforms, CRM providers, and email delivery services.

We collect information in several ways:

• Directly from you when you submit a form, request a resource, schedule a call, join a mailing list, or contact us
• Automatically through server logs and similar technologies when you browse our website
• From service providers that support our business operations, such as our scheduling platform (Cal.com), email delivery service (SendGrid/Twilio), and CRM tools

We may use personal information to:

• Provide and improve our website, services, and resources
• Respond to inquiries and communicate with you
• Schedule calls, meetings, or consultations
• Deliver downloaded materials, newsletters, or updates you request
• Personalize website content and user experience
• Analyze website usage and performance
• Maintain records of communications and business operations
• Protect our website, systems, and users
• Detect, prevent, and investigate fraud, misuse, or security issues
• Comply with legal obligations and enforce our terms, rights, and agreements

If you sign up for emails or downloadable resources, we may send you service-related messages and, where permitted by law, marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.

Our website uses minimal tracking. We do not currently use third-party analytics services such as Google Analytics, advertising pixels, or retargeting cookies.

We may use the following types of technologies:

• Essential cookies for core website functionality, authentication, and security
• Functional cookies to remember settings or preferences within our application

We load fonts from Google Fonts, which means your browser makes requests to Google’s servers when loading certain pages. Google’s privacy policy governs their handling of that data.

We do not sell personal information. We may share personal information with:

• Cloud infrastructure providers that host and operate our website and application (Microsoft Azure)
• Email delivery provider that sends transactional and service-related emails on our behalf (SendGrid / Twilio)
• Scheduling provider that manages appointment booking (Cal.com)
• CRM and business tools that help us manage client relationships (Microsoft Dataverse, HubSpot)
• Authentication providers if you choose to sign in with Google or Microsoft
• AI service provider when you use AI-powered features within our application (Azure OpenAI — your inputs are not used to train models)
• Legal, accounting, or professional advisors as needed
• Government authorities or other parties when required by law or to protect rights, safety, and property
• A successor entity in connection with a merger, acquisition, restructuring, or sale of assets

We require service providers to use information only as needed to perform services for us, subject to applicable contracts and legal obligations.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested services or resources
• Maintain business and financial records
• Resolve disputes and enforce agreements
• Comply with legal obligations

Retention periods may vary based on the type of information, the purpose for which it was collected, and applicable legal or operational requirements. Account data is retained while your account is active and for a reasonable period after closure. You may request deletion of your personal information by contacting us.

Depending on where you live, you may have certain privacy rights regarding your personal information. State privacy laws such as those in California and Colorado may grant consumers rights including:

• Know whether we process your personal information
• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Opt out of certain forms of data sale, sharing, targeted advertising, or profiling where applicable
• Appeal a denied privacy request where required by law
• Not be discriminated against for exercising applicable privacy rights

To submit a privacy request, contact us at info@visiononeperformance.com.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Our application is hosted on Microsoft Azure with encrypted data in transit and at rest, role-based access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites, tools, or embedded content. This may include embedded scheduling widgets (Cal.com), video content (YouTube), and font delivery (Google Fonts). These providers may collect information directly when you interact with their content.

We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with personal information.

Our website and services are designed for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to address it.

If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where our servers and service providers operate. Those jurisdictions may not provide the same level of data protection as your home country.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes, we may provide additional notice where appropriate. We encourage you to review this page periodically.

If you opt in to receive text messages from VisionOne High Performance, the following applies:

• We may send appointment confirmations, reminders, and service-related notifications via SMS
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
• Information sharing with subcontractors that support customer service operations is permitted
• Text messaging opt-in data and consent will not be shared with any third parties
• You can cancel SMS at any time by replying STOP. For help, reply HELP or contact info@visiononeperformance.com
• Message and data rates may apply. Message frequency varies
• Carriers are not liable for delayed or undelivered messages